Understanding staff roles at Korean clinics helps you know who to approach for different needs during your journey.
The Surgeon (의사/선생님)
Responsibilities
- Consultation and recommendations
- Performs surgery
- Post-operative assessment
- Final authority on medical decisions
Interaction
- Consultation meetings
- Surgery day
- Key follow-up appointments
Coordinator (코디네이터)
Responsibilities
- Primary point of contact
- Scheduling appointments
- Explaining procedures/pricing
- Translation/communication
- Logistics assistance
When to Contact
- Scheduling questions
- Cost inquiries
- General questions
- Communication needs
Nurses (간호사)
Responsibilities
- Pre-operative preparation
- Operating room assistance
- Post-operative care
- Medication administration
- Wound care instructions
When to Contact
- Medical concerns during recovery
- Medication questions
- Care instruction clarification
Anesthesiologist (마취과의사)
Responsibilities
- Pre-operative assessment
- Anesthesia administration
- Monitoring during surgery
- Recovery room supervision
Aestheticians/Therapists
Responsibilities
- Non-surgical treatments
- Laser operation
- Skin treatments
- Post-care treatments
Front Desk Staff
Responsibilities
- Check-in process
- Payment handling
- Appointment scheduling
- General directions
Who to Ask What
- Medical questions → Surgeon or nurse
- Scheduling/logistics → Coordinator
- Payment → Front desk or coordinator
- Emergencies → Nurse or emergency line
